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We commenced trading in 1994 in Exeter and from day one have always specialised
100% in Panasonic products. In 2000 we added the Newton Abbot store and our Dorchester
showroom opened in 2005. Recently, we opened our Salisbury store. By dealing with
one single manufacturer it allows us to buy at
very competitive rates and offer the full range. Therefore you know that we are
not trying to simply sell what we have in stock!
As the Consumer Electronics industry has changed, so has the way in which we shop!
The Internet brings the opportunity to see so much information - like this for
example. However we believe that service and quality installation still matters,
and we have also changed to suit the new consumer. For example our Installation
times are from 08:00 to 19:00 and include Sundays. Simply book an installation
and be confident that your equipment will be professionally installed within the
time-frame we have agreed with you.
Many Internet traders are simply branches of established retail organisations; offering
one price for their loyal shop customers and a lower price for anyone who wishes
to buy on-line. Furthermore, many make big promises and when they fail to deliver
are almost impossible to speak to. They try to 'hide' behind the mask and
distance themselves from the consumer. We are a family-run business competing on
the fact that we have one price, are very competitive and provide one service VIP!
We are available to speak to and if necessary to complain to and if something goes
wrong, we will sort it out - that's a Promise.
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The Service and Support team has expanded over the years and we now complete about
5 custom installations per week. We regard a 'custom' installation as any
installation that requires an element of permanent fixing, i.e. Plasma to the wall
or projector to the ceiling. As well as private homes, we undertake work in Hotels,
Schools and Colleges, Factories, Museums, Shopping Centres and even Premier league
Football grounds! We work closely with Architects and Builders at the design
and build stage of new homes and try to ensure that 'pre-installation' for
TV, SKY, Multi-Room Audio, CCTV, Wi-Fi etc is included before
the new Home Owner moves in.
Our strongest asset is our Team now numbering 40; the average length of service
is currently over 7 years! Training plays a large part in our routine; be-it
sales or technical. Our Engineers attend courses on the latest products at Panasonic
HQ in Bracknell and our Sales teams are constantly kept updated in Product knowledge,
consumer rights, customer care etc.
For further assistance, please do not hestitate to contact us by
e-mail or telephone (01392) 411164.
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We commenced trading in 1994 in Exeter and from day one have always specialised
100% in Panasonic products. In 2000 we added the Newton Abbot store and our Dorchester
showroom opened in 2005. Recently, we opened our Salisbury store. By dealing with
one single manufacturer it allows us to buy at
very competitive rates and offer the full range. Therefore you know that we are
not trying to simply sell what we have in stock!
As the Consumer Electronics industry has changed, so has the way in which we shop!
The Internet brings the opportunity to see so much information - like this for
example. However we believe that service and quality installation still matters,
and we have also changed to suit the new consumer. For example our Installation
times are from 08:00 to 19:00 and include Sundays. Simply book an installation
and be confident that your equipment will be professionally installed within the
time-frame we have agreed with you.
Many Internet traders are simply branches of established retail organisations; offering
one price for their loyal shop customers and a lower price for anyone who wishes
to buy on-line. Furthermore many make big promises and when they fail to deliver
are almost impossible to speak to. They try to 'hide' behind the mask and
distance themselves from the consumer. We are a family-run business competing on
the fact that we have one price, are very competitive and provide one service VIP!
We are available to speak to and if necessary to complain to and if something goes
wrong, we will sort it out - that's a Promise.
The Service and Support team has expanded over the years and we now complete about
5 custom installations per week. We regard a 'custom' installation as any
installation that requires an element of permanent fixing, i.e. Plasma to the wall
or projector to the ceiling. As well as private homes, we undertake work in Hotels,
Schools and Colleges, Factories, Museums, Shopping Centres and even Premier league
Football grounds! We work closely with Architects and Builders at the design
and build stage of new homes and try to ensure that 'pre-installation' for
TV, SKY, Multi-Room Audio, CCTV, Wi-Fi etc is included before
the new Home Owner moves in.
Our strongest asset is our Team now numbering 40; the average length of service
is currently over 7 years! Training plays a large part in our routine; be-it
sales or technical. Our Engineers attend courses on the latest products at Panasonic
HQ in Bracknell and our Sales teams are constantly kept updated in Product knowledge,
consumer rights, customer care etc.
For further assistance, please do not hestitate to contact us by
e-mail or telephone (01392) 411164.
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