Call Sales on (01392) 411164 
Store Times: Mon to Sat 9 til 5:30,  Sun 10:30 til 4:30 (Exeter),  Sun 10 til 4 (Newton Abbot) 
 
 
 
 
 
 

About Us

We commenced trading in 1994 in Exeter and from day one have always specialised 100% in Panasonic products. In 2000 we added the Newton Abbot store and our Dorchester showroom opened in 2005. Recently, we opened our Salisbury store. By dealing with one single manufacturer it allows us to buy at very competitive rates and offer the full range. Therefore you know that we are not trying to simply sell what we have in stock!

As the Consumer Electronics industry has changed, so has the way in which we shop! The Internet brings the opportunity to see so much information - like this for example. However we believe that service and quality installation still matters, and we have also changed to suit the new consumer. For example our Installation times are from 08:00 to 19:00 and include Sundays. Simply book an installation and be confident that your equipment will be professionally installed within the time-frame we have agreed with you.

Many Internet traders are simply branches of established retail organisations; offering one price for their loyal shop customers and a lower price for anyone who wishes to buy on-line. Furthermore, many make big promises and when they fail to deliver are almost impossible to speak to. They try to 'hide' behind the mask and distance themselves from the consumer. We are a family-run business competing on the fact that we have one price, are very competitive and provide one service VIP! We are available to speak to and if necessary to complain to and if something goes wrong, we will sort it out - that's a Promise.

The Service and Support team has expanded over the years and we now complete about 5 custom installations per week. We regard a 'custom' installation as any installation that requires an element of permanent fixing, i.e. Plasma to the wall or projector to the ceiling. As well as private homes, we undertake work in Hotels, Schools and Colleges, Factories, Museums, Shopping Centres and even Premier league Football grounds! We work closely with Architects and Builders at the design and build stage of new homes and try to ensure that 'pre-installation' for TV, SKY, Multi-Room Audio, CCTV, Wi-Fi etc is included before the new Home Owner moves in.

Our strongest asset is our Team now numbering 40; the average length of service is currently over 7 years! Training plays a large part in our routine; be-it sales or technical. Our Engineers attend courses on the latest products at Panasonic HQ in Bracknell and our Sales teams are constantly kept updated in Product knowledge, consumer rights, customer care etc.

For further assistance, please do not hestitate to contact us by e-mail or telephone (01392) 411164.

Inside one of our stores Customer Service - face to face Outside of our Exeter branch Some of our service team

We commenced trading in 1994 in Exeter and from day one have always specialised 100% in Panasonic products. In 2000 we added the Newton Abbot store and our Dorchester showroom opened in 2005. Recently, we opened our Salisbury store. By dealing with one single manufacturer it allows us to buy at very competitive rates and offer the full range. Therefore you know that we are not trying to simply sell what we have in stock!

As the Consumer Electronics industry has changed, so has the way in which we shop! The Internet brings the opportunity to see so much information - like this for example. However we believe that service and quality installation still matters, and we have also changed to suit the new consumer. For example our Installation times are from 08:00 to 19:00 and include Sundays. Simply book an installation and be confident that your equipment will be professionally installed within the time-frame we have agreed with you.

Many Internet traders are simply branches of established retail organisations; offering one price for their loyal shop customers and a lower price for anyone who wishes to buy on-line. Furthermore many make big promises and when they fail to deliver are almost impossible to speak to. They try to 'hide' behind the mask and distance themselves from the consumer. We are a family-run business competing on the fact that we have one price, are very competitive and provide one service VIP! We are available to speak to and if necessary to complain to and if something goes wrong, we will sort it out - that's a Promise.

The Service and Support team has expanded over the years and we now complete about 5 custom installations per week. We regard a 'custom' installation as any installation that requires an element of permanent fixing, i.e. Plasma to the wall or projector to the ceiling. As well as private homes, we undertake work in Hotels, Schools and Colleges, Factories, Museums, Shopping Centres and even Premier league Football grounds! We work closely with Architects and Builders at the design and build stage of new homes and try to ensure that 'pre-installation' for TV, SKY, Multi-Room Audio, CCTV, Wi-Fi etc is included before the new Home Owner moves in.

Our strongest asset is our Team now numbering 40; the average length of service is currently over 7 years! Training plays a large part in our routine; be-it sales or technical. Our Engineers attend courses on the latest products at Panasonic HQ in Bracknell and our Sales teams are constantly kept updated in Product knowledge, consumer rights, customer care etc.

For further assistance, please do not hestitate to contact us by e-mail or telephone (01392) 411164.

Inside one of our stores Customer Service - face to face Outside of our Exeter branch Some of our service team
 
Member of radio, electrical and television retailers' association Authorised Sky Digital Dealer Authorised Freeview Dealer We welcome payment via the following cards

By using this site you have agreed to abide by its Terms and Conditions. We do not actively sell products via the Internet, however our customers regularly contact us by e-mail (or phone) and reserve items from our Range, these are then collected from their nearest Branch. The sap.uk.com web site is owned and operated by shop@Panasonic (Exeter) Limited, a Company registered in England and Wales whose registered office is at Quay House, Quay Road, Newton Abbot, Devon, TQ12 2OU. If you have any queries please contact Customer Services.

Company Registration No. 4698782, VAT No. GB631323283